Welcome to the Crop Partywear Sales FAQ page! We’re here to answer all your questions about our trendy fashion pieces, shipping policies, and more. If you don’t find what you’re looking for, our fashion-loving customer service team is always happy to help at [email protected].

About Our Products

Q: What types of clothing do you specialize in?
A: We specialize in fashion-forward women’s wear perfect for parties and everyday style. Our collection includes crop tops, high-waisted bottoms, party tops, shirts, and tank tops – all designed to make you look and feel fabulous!
Q: Are your products true to size?
A: Yes! We provide detailed size charts for each product to help you find your perfect fit. Our pieces are designed to be flattering and comfortable, but if you’re between sizes, we recommend sizing up for a more relaxed fit.
Q: What materials are your clothes made from?
A: We use high-quality, fashionable fabrics that are comfortable to wear and hold up well to washing. Each product description includes fabric details so you know exactly what you’re getting.

Shipping & Delivery

Q: How long does shipping take?
A: We offer two chic shipping options:
– Express Delivery ($12.95): Processed in 1-2 business days, delivered via DHL/FedEx in 10-15 days after shipping
– Free Standard Shipping (orders over $50): Processed in 1-2 business days, delivered via EMS in 15-25 days after shipping
Q: Do you ship worldwide?
A: Yes! We ship globally, excluding some remote areas and parts of Asia. During checkout, simply enter your address to confirm we can deliver to your location.
Q: Can I track my order?
A: Absolutely! All orders come with tracking information so you can follow your fashion package every step of its journey to your doorstep.

Returns & Exchanges

Q: What’s your return policy?
A: We want you to be 100% in love with your purchase! You may return items in their original condition within 15 days of receiving your order. Please email us at [email protected] to initiate a return.
Q: Who pays for return shipping?
A: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method for returns.
Q: How long does it take to process a refund?
A: Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.

Payments & Accounts

Q: What payment methods do you accept?
A: We accept all major payment methods to make checkout a breeze: Visa, MasterCard, JCB, and PayPal.
Q: Is my payment information secure?
A: Absolutely! We use secure encryption technology to protect all your payment information. We never store your full credit card details on our servers.
Q: Do I need an account to place an order?
A: No account is needed! You can check out as a guest, though creating an account lets you track orders faster and saves your information for future purchases.

Customer Service

Q: How can I contact customer service?
A: Our fashion-loving team is happy to help! Email us at [email protected] and we’ll respond within 24-48 hours.
Q: What are your customer service hours?
A: We’re available Monday-Friday, 9AM-5PM EST. Emails received outside these hours will be answered the next business day.
Q: Where is your company located?
A: Our warehouse is located at 2902 North Gregg Avenue, Fayetteville, US 72703, but we ship worldwide (excluding some remote areas and parts of Asia).

Happy Styling!
The Crop Partywear Sales Team