At Crop Partywear Sales, we want you to love your fashion finds as much as we do! If something isn’t quite right, our flexible returns policy ensures you can shop with confidence.

Our Return Policy

We accept returns and exchanges within 15 days of receiving your order. To be eligible for a return:

  • Items must be unworn, unwashed, and in original condition with tags attached
  • Proof of purchase is required (order number or receipt)
  • Items must be in original packaging

Please note: For hygiene reasons, we cannot accept returns on tank tops and crop tops if the original hygiene liner has been removed or if tags are missing.

How to Initiate a Return or Exchange

  1. Contact us within 15 days of delivery at [email protected] with your request
  2. Include your order number and photos of the items (if applicable)
  3. Wait for approval – we’ll email you return instructions within 2 business days
  4. Ship items back to our address (you’ll receive this in your approval email)
  5. Track your return – we’ll notify you once we receive and process your items

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product). We recommend using a trackable shipping service as we can’t guarantee we’ll receive your returned item.

Refund Process

Once your return is received and inspected (typically within 3-5 business days of arrival):

  • Refunds will be processed to your original payment method
  • Please allow 5-10 business days for the refund to appear in your account (processing times vary by payment provider)
  • Shipping costs are non-refundable

Exchanges

We’re happy to exchange items for a different size or color, subject to availability. To process an exchange:

  1. Follow the standard return process above
  2. Clearly indicate in your email that you’d like an exchange and specify your preferred replacement
  3. If the replacement item costs more, you’ll need to pay the difference
  4. If it costs less, we’ll refund the difference

Note: Exchanges may take 2-3 weeks to process including shipping time.

Return Request Template

Subject: Return Request – Order #[Your Order Number]

Email Body:

Dear Crop Partywear Team,

I would like to request a [return/exchange] for my recent order #[Your Order Number].

Item(s) to return: [Product Name, Size, Color]

Reason for return: [Please specify – wrong size, changed mind, defective item, etc.]

For exchanges, I would like: [New Product Name/Size/Color if applicable]

Attached are photos of the item(s) as requested in your returns policy.

Please advise next steps at your earliest convenience.

Thank you,
[Your Full Name]
[Your Contact Information]

Non-Returnable Items

Certain items can’t be returned for hygiene reasons:

  • Tank tops with removed hygiene liners
  • Crop tops without original tags
  • Final sale items (clearly marked as such on product pages)

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the damage. We’ll arrange for a free replacement or refund and provide a prepaid return label if needed.

Fashion Tip: Not sure about sizing? Check our product measurements (listed on each item page) and compare them to your favorite well-fitting garment for the perfect party-ready fit!

For any questions about our returns policy, don’t hesitate to contact our fashion-loving team at [email protected].

Happy Shopping!
The Crop Partywear Sales Team