At Crop Partywear Sales, we’re all about making your fashion experience as smooth and enjoyable as possible! Whether you’re shopping for that perfect crop top for girls’ night out or a chic high-waisted piece for special occasions, we’ve got you covered with flexible shipping options and a worry-free returns policy.
Shipping Information
Order Processing Time
We work hard to get your party-ready styles to you as quickly as possible! All orders are processed within 1-2 business days (excluding weekends and holidays).
Shipping Options & Delivery Times
We offer two convenient shipping methods to suit your needs:
1. Standard Shipping – $12.95
- Carrier: DHL or FedEx
- Delivery time: 10-15 business days after shipment
- Best for when you need your items quickly
- Includes tracking information
2. Free Shipping
- Available on orders over $50
- Carrier: EMS
- Delivery time: 15-25 business days after shipment
- Includes tracking information
Please note: Delivery times are estimates and may vary depending on your location and customs processing. We ship worldwide, but currently cannot deliver to some parts of Asia and remote regions.
Accepted Payment Methods
We accept: Visa, MasterCard, JCB, and PayPal for your convenience and security.
Easy Returns & Exchanges
We want you to absolutely love your Crop Partywear purchases! If something isn’t quite right, our flexible policy makes returns and exchanges simple.
Return Policy Details
- Return window: 15 days from the date you receive your order
- Condition requirements: Items must be unworn, unwashed, and in original condition with all tags attached
- Proof of purchase: Please include your order number or receipt
- Packaging: Items must be in their original packaging
Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Tank tops if the original hygiene liner has been removed
- Crop tops without original tags
- Final sale items (clearly marked on product pages)
How to Return an Item
Follow these simple steps to initiate your return or exchange:
- Contact us within 15 days of delivery at [email protected] with your request
- Include your order number and photos of the items (if applicable)
- Wait for approval – we’ll email you return instructions within 2 business days
- Ship items back to our address (provided in your approval email)
- Track your return – we’ll notify you once we receive and process your items
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product). We recommend using a trackable shipping service as we can’t guarantee we’ll receive your returned item.
Refund Process
Once your return is received and inspected (typically within 3-5 business days of arrival):
- Refunds will be processed to your original payment method
- Please allow 5-10 business days for the refund to appear in your account (processing times vary by payment provider)
- Original shipping costs are non-refundable
Exchanges
Need a different size or color? We’re happy to help!
- Follow the standard return process above
- Clearly indicate in your email that you’d like an exchange and specify your preferred replacement
- If the replacement item costs more, you’ll need to pay the difference
- If it costs less, we’ll refund the difference
- Note: Exchanges may take 2-3 weeks to process including shipping time
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the damage. We’ll arrange for a free replacement or refund and provide a prepaid return label if needed.
Need Help?
Our fashion-loving team is always here to assist you! For any questions about shipping or returns, contact us at [email protected].
Happy Shopping!
The Crop Partywear Sales Team